Returns & Refunds Policy – SundarbanTour.online

Thank you for choosing SundarbanTour.online for your travel experience. Please review our Returns & Refunds policy for service cancellations below:

Cancellations and Refunds

You may cancel your booking within 30 days of purchase. However, please note that cancellation charges ranging from 20% to 50% of the booking amount may apply, depending on how close to the tour start date the cancellation is made.

• Deadline for Cancellation: You have up to 30 days from the date of booking to request a cancellation.

• How to Cancel: To cancel your booking, please email us with a clear cancellation statement at smnale.pvt.ltd@gmail.com.

Upon processing your cancellation, we will refund the amount (minus any applicable cancellation charges) within 30 days using the same payment method you used for the booking.

Non-Refundable Services

Please note that certain customized services may not be eligible for a refund. These include:

• Personalized tour itineraries.

• Services customized to your specifications.

• Time-sensitive services for which cancellations cannot be accommodated.

We reserve the right to deny refunds that do not meet these conditions at our sole discretion.

Additional Guidelines

• Cancellations and Fees: If a cancellation is processed close to the tour start date, please note that higher charges may apply to cover preparation costs.

• Gift Policy: If the booking was marked as a gift, any refund will be issued as a gift credit. If it wasn’t marked as a gift, the refund will be directed to the original payer.

Contact Us

For any questions about our Returns and Refunds Policy, please feel free to contact us at smnale.pvt.ltd@gmail.com.

Thank you for trusting SundarbanTour.online with your travel plans!