Privacy Policy – SundarbanTour.online

At SundarbanTour.online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or use our services.

1. Information We Collect

  • Personal Information: When you book a tour, fill out forms, or contact us, we may collect personal details such as your name, email address, phone number, address, and payment information.

  • Automatic Information: We may automatically collect certain information when you visit our site, including your IP address, browser type, device information, and browsing behavior on our website through cookies and similar tracking technologies.

  • Communication Data: Any information you voluntarily provide when contacting us via email, customer support, or other communication channels.

2. How We Use Your Information

  • To Provide Services: We use your personal data to process bookings, manage payments, confirm your reservation, and provide customer support.

  • To Communicate with You: We may contact you via email or phone to provide updates, send booking confirmations, or inform you about changes to our services or policies.

  • To Improve Our Services: We analyze your usage data to enhance our website’s functionality, understand user preferences, and improve our service offerings.

  • To Send Marketing Communications: With your consent, we may send promotional offers, updates, or newsletters. You can unsubscribe from these communications at any time.

3. Cookies and Tracking Technologies

  • Cookies: We use cookies to improve your experience on our website by remembering your preferences and repeat visits. Cookies also help us analyze website traffic and performance.

  • Managing Cookies: You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of some features on our website.

4. How We Share Your Information

  • Service Providers: We may share your personal information with trusted third-party providers who assist us in operating our website, processing payments, or delivering services. These providers are bound by confidentiality agreements and only use your information as necessary to perform specific tasks.

  • Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal obligation, or ensure the safety of our users.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third parties involved in the transaction.

5. Data Security

  • Protection Measures: We implement standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online data transmission is completely secure, and we cannot guarantee absolute data security.

  • Payment Information: Sensitive payment information is processed securely via encrypted connections, and we do not store complete credit card information on our servers.

6. Data Retention

  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data is deleted or anonymized.

7. Your Privacy Rights

  • Access and Correction: You have the right to request access to your personal information and ask for corrections if any data is inaccurate or incomplete.

  • Data Deletion: You may request the deletion of your personal data in certain circumstances. However, we may retain some information for legitimate business or legal purposes.

  • Marketing Opt-Out: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in the email or contacting us directly.

8. Children’s Privacy

  • Our services are intended for adults, and we do not knowingly collect or process personal information from children under 13. If we learn we have collected data from a child without parental consent, we will delete it promptly.

9. Third-Party Links

  • Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of other sites, and we encourage you to read the privacy policies of any linked websites you visit.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. All updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or requests regarding our Privacy Policy, please contact us:

Email: smnale.pvt.ltd@gmail.com

By using SundarbanTour.online, you acknowledge that you have read and agreed to this Privacy Policy. Thank you for trusting us with your data and for choosing SundarbanTour.online.